Data Center Maintenance Management Software (DCMMS) Solution
PTS’ Data Center Maintenance Management Software solution (DCMMS) provides a complete & integrated management platform for operational maintenance of a data center and its support infrastructure.
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Our goal in the development of this software is to provide a best-in-class solution aimed specifically at providing data center managers with a tool to manage all aspects of support infrastructure maintenance within the data center. In using this tool, organizations will increase their support infrastructure asset life, track maintenance details, prevent equipment failures, predict equipment failures, improve labor productivity, reduce equipment downtime, minimize investment in inventory, and lower the total cost of data center maintenance.
DCMMS is a comprehensive application specifically designed to manage all support infrastructure assets within a data center. The solution is a web-based application which tracks all assets by type, manufacturer, age, and manages the assets against standard manufacturer-based maintenance schedules. All schedules, tasks, dates of service, problems, issues, resolutions, and other maintenance-based required items are tracked for each asset through the software system.
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DCMMS Asset Information
From the equipment list, service administrators can drill down to retrieve detailed asset information, warranty information or service histories. Clicking on an asset’s location will display a visual view of the asset within the data center. Advanced search capabilities allow service staff to find the set of assets needed for maintenance and searches can be saved for reuse later.
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DCMMS Service Routines
DCMMS provides pre-defined Service Routines such as those for planned/unplanned maintenance including preventative maintenance tasks for data center equipment (CRAC, PDU, UPS, etc.) with manufacturer recommended maintenance intervals, planned downtime, parts required, personnel availability, costs to service and full management reporting of issues and outcomes necessary to properly maintain the support infrastructure across all of a company’s data center facilities.
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DCMMS Integrated Calendar
In addition, DCMMS provides an integrated calendar for easy preventative maintenance, work order management, and calendar-based scheduling. Drill down from the calendar view to a specific work order, site or date.
Finally, DCMMS is available for purchase or as a client/server application or as a PTS-hosted service solution. The cost of DCMMS is based upon the number of assets under management and is tiered to support small to large-scale data center management operations.
Optionally, on behalf of the client, PTS can maintain organization of all maintenance details through our Data Center Maintenance Management Service offering. Contact us for more information.
The DCMMS solution provides a solution previously unavailable to data center managers for effective and efficient maintenance of support infrastructure. This is the last step in the eleven-step process for proper management of a data center.
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| Features |
Benefits |
|
Complete maintenance solution for
all data center and support
infrastructure
|
Provides a first-of-its-kind
maintenance management solution for
data center and support
infrastructure
|
|
Single repository of all
maintenance activities by data
center asset including both IT and
facility infrastructure
|
Cost effective solution to
maintain or track IT and facility
assets in the data center
|
|
Track service history for all
managed assets
|
Retain a complete service history
by device
|
|
Loaded with pre-defined service
tasks for data center infrastructure
|
Easily set up and deploy a data
center maintenance plan; Provides a
complete & integrated solution for
operational maintenance of a data
center
|
|
Provides complete maintenance
profiles for all major support
infrastructure in the data center
|
No need to research required
maintenance cycles, parts and
service needs for products, the
system provides this intrinsically;
significantly reduce time to
establish maintenance schedules for
all support infrastructure products
|
|
Create and track work orders with
defined scopes-of-work
|
Assures the workforce is on site,
at the appropriate time, and with
the appropriate skills and
procedures to provide expert support
systems maintenance
|
|
Track all device entitlements
including warranty and service
contracts
|
Prevent lapses in warranty and/or
on-site service coverage
|
|
Calendar view
|
Visually organize service tasks,
work orders, and maintenance
resources via a calendar view
|
|
Maintain all site and device
specific documentation
|
Provides a portfolio maintenance
related documentation, such as asset
tracking, maintenance records,
maintenance procedures, contact
lists, service contracts,
warranties, ‘as-built’ drawings, and
more
|
|
Extensive and automated reporting
to allow tracking of maintenance and
costs
|
Helps organizations increase
asset life, track maintenance
details, prevent equipment failures,
predict equipment failures, improve
labor productivity, reduce equipment
downtime, minimize investment in
inventory, and lower the total cost
of maintenance
|
|
Available as a client/server
application or a PTS-hosted solution
|
Provides purchaser choice of
capital versus expense for
accounting purposes; don’t have to
tie up your IT infrastructure for
deployment
|
|
Ability to tie into real-time
monitoring systems to provide
condition-based maintenance (future
release)
|
Active maintenance of assets;
seamless integration with already
deployed real-time monitoring
systems
|
|
Able to interface with asset
management systems to load existing
data into the system quickly prior
to launch (Future)
|
Easily set up and deploy system
|
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To learn more about maintenance management solutions and services,
contact us or visit:
Management
Maintenance
Equipment
Additional DCMMS Links
Learn more about the PTS Data Center Maintenance Management (DCMM) Service, a complete & integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms, and their related support infrastructure.
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